I love the idea of having a late fee automatically added on the 3rd invoice reminder. That keeps the bad customers on their toes.
So, I just got an inquire about an overdue invoice for which the late fee amount had been added. But on the invoice, there is no description of the late fee payment addition. The only thing the customer sees is an increase in the subtotal and the total.
Could it be because I am using a custom invoice template?