Issue with setting up ZIP-TAX

Hi you all.

I need your assistance to help me setup the zip-tax

I signup with them, added the ZIP_TAX_KEY=“xxxxxxxxx” to the .env file, configured the tax section, but it still not working, I checked my account with zip-tax, and is no requested registered there.


Thank you

Hi,

Which version of the app are you using?

Do you see any requests being made to Zip Tax?

no requests, the only 2 up there I did manually

I also just Updated the system , no changes

Have you tried re-saving the client?

Just re-save, client, invoice, new invoice, and nothing, what can I do?

@david do you have any suggestions?

Are your company details / Address correctly displaying your location?

The system needs to also calculate your tax data for Origin purposes. So you may want to confirm that the details in Settings > Company Details / Company Address are also correct.

You will see a column in the companies tables in your database called origin_tax_data populate once the system is able to call the ziptax api.

Are you using the core basic or the geo basic plan? I tried this, and had the same issued until I upgraded to geo basic.


image

@gsghomes

We are on an advanced plan due to our usage levels. This may explain it. Is the system working now?

not working yet, I need help, please

@gsghomes

In the clients table, do you see the tax_data column there populating?