Running White labeled Self-Hosted v4.5.17 and have an issue with invoices not being auto emailed out.
- Have configured “Email Settings” under “System Settings” for SMTP and have received a “Sent” confirmation after pressing [Send Test Email] button
- Under “Advanced Settings” / “Email settings” I entered a working address in “BCC Email” and Enabled the option to “Attach PDF”
- “Email Style” is “Light”
- An Email signature was created
- In Settings / Invoice Settings / Workflow Settings / Invoice Workflow “Auto Email” is Enabled!
Now, when creating a recurring invoice and selecting “Mark Ready” the message “Are you sure you want this invoice emailed?” appears along with the client email. Pressing [YES] sets the invoice to “Pending” and should email the invoice, but it does not! - I tested this with my own email aliases and nothing!
Only after marking Ready, if one then presses the orange [Email Invoice] button, an “Are you sure?” message pops-up. Pressing [YES] yelds a “Email sent successfully” momentary message, and the Invoice status changes to “Active”. Invoice is then finally emailed, and I also get a confirmation.
Seems like the {Automatically email recurring invoices when they are created} feature in Invoice Workflow “Auto Email” is not working!
Also, how do I change the text/layout of the BCC notification emails I receive? Should that template not be in Settings / Templates & Reminders?
Thank you.