I have upgraded to Version 5 and now when creating an invoice an invoice there is no payment button. Also I use invoice Ninja in connection Integromat (setup by 3rd party) that doesn’t work at all.
Any ideas anyone please I am a complete numpty with tech stuff.
hillel
July 24, 2021, 6:27pm
2
Hi,
Have you added a payment gateway on Settings > Online Payments, also please check if the invoices is marked as sent.
There is a new v5 version of Integormat, can you please confirm it’s what you’re using.
Hi
I have sorted the button now. It is not sending invoices now.
I am using V4 with integromat and it works just fine. I want to get V5 working properly before I consider adding to integromat.
To be honest it doesn’t look much different to me. If I didn’t have to change to V5 I wouldn’t bother.
God knows why email not sending all settings seem correct.
Thanks for replying
Andy
hillel
July 24, 2021, 7:21pm
4
In v5 we’ve added a system logs feature, do you see the email request there?
When you say the settings are correct which settings are you referring to?
Hi
Please find attached the last 1 I tried.
Its was to my email address and neither were received.
I trust this is what you means from Logs
Andy
hillel
July 24, 2021, 8:46pm
6
Thanks for the screenshot! It contained your email address so I removed it.
Is it possible the email is in your spam folder?
If you have a Gmail account it’s possible to send from your own address in v5.
No it is not in spam either. To send from Invoice Ninja V5 I am using my domain email. Could that be the problem?
hillel
July 24, 2021, 9:07pm
8
Are you using invoicing.co or are you selfhosting the app?
Yes invoicing.co on the laptop, not the app.
hillel
July 24, 2021, 9:13pm
10
Can you explain what you mean by “using my domain email”?
@david do you have any thoughts?
hillel
July 24, 2021, 9:20pm
12
In the hosted v5 app you can either have emails sent from maildelivery@invoicing.co or using Gmail, sending from your own email would require self hosting the app.
hillel
July 24, 2021, 9:24pm
15
Have you tried sending to more than one test address?
@david may have some other suggestions
So that would be my problem it appears use the from address maildelivery@invoicing.co
I will have a look in the morning, thanks for your time but I have to leave it now, I will update in the morning.
Andy
This invoicing is driving me mad. I create an invoice and send but it does arrive and is still showing as draft in the dashboard.
Any ideas welcome.
Andy
hillel
July 25, 2021, 9:37am
19
Also, are you sending the email through the app or are you using Integromat?
david
July 25, 2021, 9:58am
20
@hillel , sounds like the AP is not updating?
Do the activity logs update with the invoice sent message?
Hi, I am sending of my desktop. No there are no sent records in the logs.
david
July 25, 2021, 10:20am
22
I can see the emails are sending from your account,
What happens when you refresh the data in your app in
Settings > Device Settings > Refresh Data
They have sent when I changed to first reminder. Initial email not going. Sorry I’m late it wouldn’t let me reply, ran out of credits.