⚠ I switched to V5 and old V4 keep sending clients reminder that no payment received

Hosted • invoicing.co | v5
1

How to fix this,

I just got copy of reminder email

Looks like v4 sends reminders to client that he no pay

But he already pay on v5

Any ideas…!

Artur

2

Hi,

Did you use the migration and enable forwarding in v4?

3

I think I do migration but not remember anything about forwarding in v4
can just simple disable v4 and keep working only v5

i see everything in v5 so no need v4 anymbore?

also will need to disable all auto payments in v4?

4

It’s best to enable forwarding in v4 so existing invoice links continue to work.

You should see the option on Settings > Account Management.

5

also will need to disable all auto payments in v4?
If I delete recurring payments in v4 then v5 will still work?

6

I believe enabling forwarding will disable v4 for you, @david can please you confirm that this is correct?

1 Like
7

Yes, clicking on enable forwarding will disable v4. Full activation guide is here:

1 Like
8

Thank You for your confirmation