With the upcoming inclusion of better project management and a Kanban board, it would be cool if clients could start a discussion from the client portal (and reply via email) on each individual project, task, invoice, or estimate, as well as upload attachments. A better example is available here: https://theanchorapp.com/demo/#invoices/30 Just type something in the text bar at the bottom right on the invoice page, and you’ll start a discussion.
It’s a much better solution than keeping track of which email had what and who said what when. With discussions on each of those items, you can view things you and your clients have discussed regarding a specific task, invoice, etc, extremely fast and organized. As I mentioned earlier, it would be neat to also allow clients (as well as ourselves) to be able to reply to discussions from their email and upload attachments.
edit: that link above won’t work unless you visit this one first to log you in: https://theanchorapp.com/demo/admin-login