email problems - attachment and Bcc


We had no problems with our test ninja but since we’ve gone to production there have been some problems regarding emailing - attachments are sometimes not generated (see below what laravel-error tells us) and now Bcc is not working as it was before. How does ninja handle sending of emails? Is there a log file that would tell us more than laravel-error?

[2019-01-16 14:27:54] production.ERROR: PhantomJS - Invalid response {"context":"PHP","user_id":1,"account_id":1,"user_name":"Sinergise Service Desk","method":"PUT","user_agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36","locale":"en","ip":"","count":3,"is_console":"no","is_api":"no","db_server":"mysql","url":"invoices/107"} []

Maybe check for any differences between the dev and prod servers.

There are some troubleshooting steps here:

Those are the only logs, most email providers have their own logs.