Desktop app not launch with tiger protect on

Hi,

I notice that the desktop application does not start well when my ModSecurity firewall (tiger protect) is activated on my server. The loader spins in circles indefinitely. When I disable tiger protect, it starts fine.

Is there a way to work around this problem?

Many Thanks for your help

version ninja invoice : 5.5.74
version php : 8.1

Hi,

Are there any details as to why it’s blocking the request?

Maybe you can add your server’s URL as an exception.

Thank you for your answer. I couldn’t find a place to add an URL as an exception.
No, I didn’t get any details about the blocking.
I solved my problem by disabling the default protection of my hosting, in the cpanel and reactivating one by another the other recommended settings.

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