apply credit to invoice doesn't work

I had to cancel a payment. Now I went to create a credit and wanted to apply it to the invoice. However, I couldn’t. There’s no way for me to get the field either read an existing invoice number (of this specific client) nor add a value manually.

Do I miss somehting?


Did you archive the payment or delete it? If you delete it it should reset the balance of the invoice which should enable you to select it in the new payment form.

neither archived nor deleted. The invoice sits there. It has been paid. Do you mean I should archive the payment first and then create the credit? In the end the balance should be 0

You’ll need to delete the payment to apply the credit against the invoice.

Ok, got this. Thanks Any chance to print out a credit for accounting matters?

Sorry, we don’t support printing credits. Maybe take a screenshot?