500 error on "Add Credit Card"

Self-Hosted | v4/Legacy
1

When viewing the portal of any of my clients and clicking the “Add Credit Card” button, I get a 500 error.

I can pay an invoice just fine, so I don’t think it’s an error with my Stripe connection.

What should I look for to fix?

2

Are there any related errors on /errors

3

Yep. Looks like one corresponding to each of my tests:

[2019-10-03 13:09:20] production.ERROR: ***ErrorException*** [0] : /home/mjjdesig/public_html/app/Ninja/PaymentDrivers/StripePaymentDriver.php [Line 22] => Class 'Stripe\Stripe' not found (View: /home/mjjdesig/public_html/resources/views/payments/credit_card.blade.php) (View: /home/mjjdesig/public_html/resources/views/payments/credit_card.blade.php) {"context":"PHP","user_id":1,"account_id":1,"user_name":"Mike Jandreau","method":"GET","user_agent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36","locale":"en","ip":"173.76.153.40","count":3,"is_console":"no","is_api":"no","db_server":"mysql","url":"payment/c61z7ts3ijwqlvrm348n9zqufp4sfnue/credit_card"} []

[2019-10-03 13:08:59] production.ERROR: ***ErrorException*** [0] : /home/mjjdesig/public_html/app/Ninja/PaymentDrivers/StripePaymentDriver.php [Line 22] => Class 'Stripe\Stripe' not found (View: /home/mjjdesig/public_html/resources/views/payments/credit_card.blade.php) (View: /home/mjjdesig/public_html/resources/views/payments/credit_card.blade.php) {"context":"PHP","user_id":1,"account_id":1,"user_name":"Mike Jandreau","method":"GET","user_agent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36","locale":"en","ip":"173.76.153.40","count":2,"is_console":"no","is_api":"no","db_server":"mysql","url":"payment/s3ztyeb2oudjmn28uk1is3kpyibpdbtz/credit_card"} []

[2019-10-03 13:08:01] production.ERROR: ***ErrorException*** [0] : /home/mjjdesig/public_html/app/Ninja/PaymentDrivers/StripePaymentDriver.php [Line 22] => Class 'Stripe\Stripe' not found (View: /home/mjjdesig/public_html/resources/views/payments/credit_card.blade.php) (View: /home/mjjdesig/public_html/resources/views/payments/credit_card.blade.php) {"context":"PHP","user_id":1,"account_id":1,"user_name":"Mike Jandreau","method":"GET","user_agent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36","locale":"en","ip":"173.76.153.40","count":1,"is_console":"no","is_api":"no","db_server":"mysql","url":"payment/s3ztyeb2oudjmn28uk1is3kpyibpdbtz/credit_card"} []
4

How is the app installed (ie, is it downloaded from GitHub)? Running composer install or getting the vendor files from the self host zip should fix it.

5

Downloaded the .zip from invoiceninja.org, so it seems odd that files are missing.

But I’ll try an in-place upgrade and see if that fixes it.

6

Now I’m getting a 500 error on the whole thing. Killer.

Trying a completely fresh install now.

Where’s the config info stored for my MySQL connection so I can move that over from my broken install?

7

Fresh install did the trick.

Also found the .env file with all the MySQL credentials.

Adding credit card to account works now, too.

8

Awesome, glad to hear it’s working!